Your data,
protected by design.
Your trust is the core of TAVV. This Privacy Policy explains how we collect, use, and protect your information while keeping every shared ride safe, transparent, and in your control.
Live data protection
Encryption • Access control
Data sold
0
Verified users
50K+
24/7 monitoring
Enabled
We never sell your personal data.
Only shared when required for safety, compliance, or payments.
How TAVV handles your data
These sections break down what we collect, why we collect it, and the protections in place while you use TAVV as a rider or driver.
Information we collect
We collect personal and non-personal information to provide a safe and seamless carpooling experience. This includes your name, contact details, ride preferences, verification documents, location data, and app usage information.
How we use your information
Your information is used to match riders and drivers, ensure trip safety, verify identities, enhance app features, process payments, and communicate important updates or support messages.
How we protect your data
We implement industry-standard encryption, strict access controls, and multi-layered security practices to protect your data from unauthorized access, misuse, or disclosure.
Sharing & disclosure
We do not sell your data. We only share information with trusted partners for verification, payment processing, safety checks, and in compliance with legal requirements when necessary.
Your rights & choices
You may access, update, or delete your personal information at any time. You can also manage permissions such as location access, notifications, and data sharing options within the app settings.
Additional information
Location data: Real-time GPS data is used for matching riders and drivers, navigation, and safety features like trip tracking and route visibility.
KYC & verification: Identity checks and document verification are required to maintain trust and safety within the TAVV community.
Cookies & analytics: Used to measure performance, understand app usage, and improve the overall experience.
Data retention: We retain your data only as long as needed to provide TAVV services, meet legal obligations, and resolve disputes.
Third-party services: When necessary, we work with trusted providers for payments, verification, or security — all under strict data protection agreements.
Policy updates: When we update this policy, we'll post the latest version here and notify you in the app where appropriate.
Have questions about your data?
If you'd like to ask about your personal data, request an export, or delete your account, our support team is here to help you out.
Contact support