Support • Drivers • Riders
Get in touch with TAVV support
Whether you're a rider, driver, or partner, our team is here to help you ride smarter, safer, and smoother — around the clock.
Average response time < 2 hours
24/7 safety & ride support
Support SLA
~1h 45m
4.8★ help center rating
Contact TAVV
Fill out the form below and we'll get back to you as soon as possible.
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Response Time
Average < 2 hours
We typically respond within 2 hours during business hours (9 AM - 9 PM EGT). For urgent issues, use the in-app emergency button.
What we can help with
- Account & profile issues
- Booking & trip support
- Payment & refund queries
- Driver verification & onboarding
- Safety concerns & reporting
- Partnership opportunities
Need immediate help?
Check our comprehensive FAQ section below for instant answers to common questions.
Frequently asked questions
Quick answers to common questions about TAVV — tap to expand.